CrowdStrike claps back at Delta, says airline rejected offers for help

Enlarge / LOS ANGELES, CALIFORNIA – JULY 23: Travelers from France wait on their delayed flight on the check-in floor of the Delta Air Lines terminal at Los Angeles International Airport (LAX) on July 23, 2024 in Los Angeles, California. (credit: Mario Tama/Getty Images)

CrowdStrike has hit back at Delta Air Lines’ threat of litigation against the cyber security company over a botched software update that grounded thousands of flights, denying it was responsible for the carrier’s own IT decisions and days-long disruption.

In a letter on Sunday, lawyers for CrowdStrike argued that the US carrier had created a “misleading narrative” that the cyber security firm was “grossly negligent” in an incident that the US airline has said will cost it $500 million.

Delta took days longer than its rivals to recover when CrowdStrike’s update brought down millions of Windows computers around the world last month. The airline has alerted the cyber security company that it plans to seek damages for the disruptions and hired litigation firm Boies Schiller Flexner.